Refund Policy

Refund Policy
At Monal Perfumes, your satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help.

Eligibility for Refunds
Customers must provide a valid reason for requesting a refund (e.g., incorrect product received, damaged item, etc.).
Refund requests must be made within 14 days of receiving your order.
How to Request a Refund
Contact our support team at 0335-6768571 with your order number and reason for the refund.
Once approved, return the product to us in its original condition and packaging.
Please note that return shipping costs are the responsibility of the customer.
Refund Process
After receiving and inspecting the returned item, we will notify you of the refund status.
If approved, the refund will be processed within 14 business days and credited to your original payment method.
For any further assistance, feel free to contact our support team.